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Denied workers’ compensation? Here are 5 steps to take right away

On Behalf of | Jun 30, 2025 | Workers' Compensation |

Dealing with the physical effects of a workplace injury is difficult enough. But when your workers’ compensation claim is denied, the added financial strain can feel overwhelming. If this has happened to you in Massachusetts, do not lose hope. Many claims are rejected for issues that can be challenged. The steps you take next can have a significant impact on your ability to secure the benefits you deserve.

1. Review your denial letter carefully

Start by examining the denial letter from the insurance provider. This notice should explain the specific reasons your claim was denied. Common causes include incomplete paperwork, insufficient medical documentation or disputes over whether the injury was truly work-related. Understanding the insurer’s rationale allows you to respond more effectively.

2. Gather medical and work records


Once you know why the claim was denied, start collecting your records. This includes medical documents, injury reports and any emails or notes related to your injury. Strong documentation helps show that your injury is serious, work-related and deserves coverage.

3. Understand your rights under Massachusetts law


Massachusetts law gives injured workers the right to appeal denied claims. You are not out of options just because an insurer said “no.” The Department of Industrial Accidents (DIA) handles workers’ compensation appeals in the state. Knowing the process puts you in a better position to move forward and protect your benefits.

4. Do not miss your appeal deadline


Timing is critical. In Massachusetts, you typically have up to four years from the date you became aware of the denial to file an appeal. However, acting sooner can help you avoid additional delays and improve your chances of success. Missing the deadline could forfeit your right to compensation altogether.

5. Reach out to a workers’ compensation attorney

Appealing a denied claim can be complex. An experienced workers’ compensation attorney can help you build a strong case, file the correct forms and represent you in hearings. Legal support can make the difference between a denied claim and a successful outcome.

Turn a setback into a step forward

A denied claim can feel like a major hurdle, but it does not have to define what happens next. With a clear understanding of why your claim was denied and the steps available to you under Massachusetts law, you can begin to take control of the process. Having a seasoned workers’ compensation attorney can make a real difference, helping you avoid missteps and build a stronger case.